Privacy Policy
Privacy Policy
Gameplan Connect is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner (OAIC) website:
https://www.oaic.gov.au/
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:
- Names
- Email addresses
- Country
- Timezone
- Date of birth
This Personal Information may be obtained in many ways including:
- Correspondence
- Telephone communication
- Via our website (app.gameplanconnect.com)
- Publicly available sources
- Third parties
We do not guarantee the policies or practices of authorised third-party websites linked from our platform.
We collect your Personal Information for the primary purpose of:
- Providing our services to you
- Providing information to our clients
- Marketing
We may also use your Personal Information for secondary purposes closely related to the primary purpose where you would reasonably expect such use or disclosure.
You may unsubscribe from marketing communications at any time by contacting us in writing.
Where appropriate and possible, we will explain why we are collecting your Personal Information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about:
- Racial or ethnic origin
- Political opinions
- Membership of a political association
- Religious or philosophical beliefs
- Trade union or professional memberships
- Criminal record
- Health information
Sensitive information will only be used:
- For the primary purpose for which it was obtained
- For a secondary purpose directly related to the primary purpose
- With your consent
- Where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances we may receive information from third parties.
Where this occurs, we will take reasonable steps to ensure you are made aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed in circumstances including:
- Where you consent to the use or disclosure
- Where required or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from:
- Misuse and loss
- Unauthorised access
- Modification
- Disclosure
When your Personal Information is no longer required, we will take reasonable steps to destroy or permanently de-identify it.
However, most Personal Information is stored in client files which may be retained for a minimum of 7 years.
Access to your Personal Information
You may request access to the Personal Information we hold about you and request corrections, subject to certain exceptions.
To request access, please contact us in writing.
Gameplan Connect will not charge a fee for access requests but may charge an administrative fee for providing copies of your Personal Information.
To protect your Personal Information, we may require identification before releasing requested information.
Maintaining the Quality of your Personal Information
It is important that your Personal Information is accurate and up to date. We will take reasonable steps to ensure your information is:
- Accurate
- Complete
- Current
If you believe your information is incorrect or outdated, please contact us so we can update our records.
Policy Updates
This policy may change from time to time and the latest version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about this Privacy Policy, please contact:
Email: sam.malcolm.media@gmail.com